How can we help?

Here you'll find a few of our most popular questions, indexed by the categories below.

Spare Parts

With a little bit of TLC and an extra buckle, broken gear can be brought back to life. Shop our spare parts for boots, bindings, and more.

Warranty

We back select gear with a LIFETIME WARRANTY and repair service. Learn more about our warranty policy or file a claim.

Returns

Need a different size or color? Learn more about how to make a return online or in-store, or start a return.

Q: How Do I Change Or Cancel My Order?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: My Shipment Was Damaged, What Can I Do?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Gear Was Missing From My Order, What Can I Do?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Where Is My Package?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Can I Mark An Order As A Gift?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Do I Start A Return?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Can I Exchange A Product?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Long Does It Take For A Return To Process?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: How Do I Change Or Cancel My Order?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

Q: Can You Add Discounts To Outlet Items?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order. 

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