- Departments
Welcome to Saddle Creek
Saddle Creek
- Saddle Creek
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Saddles & Tack
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For the Horse
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Stable & Training
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Driving & Harness
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Equestrian lifestyle
Bark & Hide
- Bark & Hide
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Leather & Hides
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Tools & Sewing
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Thread, Textiles & Supplies
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Leather Care & Finishes
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Shoemaking & Components
Bike Buddies
- Bike Buddies
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Avalanche Bikes
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Clothing & Protection
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Technology & Nutrition
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Wheels & Tyres
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Bike Labour
Sewtech
Van Toeka Tot Nou
- Van Toeka Tot Nou
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Clothing & Footwear
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Hardware & Tools
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Home & Gifts
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Outdoor Equipment
Your cart
Refund policy
Returns
You have thirty calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in its original packaging. Your item needs to have a receipt or proof of purchase.
Refunds
Upon receipt of the goods and provided they are returned unused in their original packaging in perfect condition, we will refund the full amount of the cost of the goods only, less a 20% handling charge. All costs incurred in sending the goods to you will not be refunded. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
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